Good to know.

We're a fully online store, and our warehouse is for storage only — pieces are kept in original packaging, so we're unable to host viewings.

That said, we're happy to help in other ways: browse customer review photos for real-home references, or reach out for additional photo comparisons. We also have a short guide on choosing the right size for your space.

We work hard to keep our product images true to life. That said, screens vary — different devices show colours differently, and lighting in your space will affect how a piece appears.

Natural materials like wood, leather, and fabric carry their own character. Knots, texture variations, and small natural marks are part of the charm — never defects. Most of our pieces are handmade, so slight variations are to be expected, making each piece one of a kind.

Most are. Small variations in finish, grain, and form are intentional — part of what makes each piece unique.

Our pieces are sourced across Asia — from skilled makers and workshops in Indonesia, Vietnam, the Philippines, Malaysia, Taiwan, Hong Kong, and China.

Each supplier is chosen for their craftsmanship in a particular material or technique — rattan from Indonesia, brass and metalwork from Vietnam, hand-finished glass and wood from family-run workshops with generations of experience.

Because so much of what we sell is handmade, no two pieces are exactly alike. Slight variations in grain, finish, or form are part of the charm — never defects. We work closely with each maker on quality and consistency, and should anything fall short, we're here to make it right.

Overseas orders are welcome — simply arrange a courier of your choice. Our care covers your piece within Singapore only. See our Delivery policy for more.

Yes — we welcome designers, contractors, and other collaborations. Visit our Trade page to apply, or our Affiliate page for other partnerships.

We don't offer disposal services, but here are a few options:

HDB residents: Contact your Town Council for complimentary removal of up to 3 bulky household items per month.

Alternatively, consider donating pre-loved pieces to charities or families in need — a thoughtful way to give them a second life.

Care varies by material — wood, rattan, mirrors, and metal each have their own needs. For full guidance, please see the care instructions on our Warranty page.

Coverage and duration vary by material. See our Warranty page for full details and how to make a claim.

Each product page lists full dimensions — measure your space first, including doorways and lift access.

Unsure? Reach out on WhatsApp and we'll guide you. We can also share photo comparisons against similar pieces in homes to help you visualise.

Yes — provided the right hardware and anchor points are used. We always recommend mounting into wall studs or heavy-duty wall anchors rated for your mirror's weight.

For off-the-ground installation: As a general guide, mirrors up to 22kg can be safely mounted fully off the ground with proper anchoring. Beyond this, we recommend a resting installation — the mirror sits on the floor and is secured to the wall via its top hooks. This is both safer and equally elegant, and how many of our larger pieces are intended to be styled.

Unsure about your wall type or the right approach? Reach out on WhatsApp at +65 8811 9946 — we'd be glad to advise.

Select pieces are eligible for customisation. Click Enquire Now on the product page, or WhatsApp us at +65 8811 9946 for a personalised quote.

Customised and pre-order items are strictly non-refundable and non-exchangeable.

Order directly through our website, or reach out via WhatsApp at +65 8811 9946 or phone for a more personal experience.

Once placed, you'll receive a confirmation email with the details.

We carry some pieces in ready stock and others on pre-order. Each product page shows current availability and any lead time.

We accept payment via credit and debit card, PayPal, and PayNow.

We're not a GST-registered company — prices listed are final, with no additional GST charged.

All prices are listed in Singapore Dollars (SGD).

No — our delivery team doesn't handle payments. Cash is accepted only by our installers, for services such as staircase delivery or on-site installation.

You can add installation, packaging, or delivery services to your cart and pay at checkout. Alternatively, pay via PayNow directly to our installer on the day. Details will be shared before delivery.

Amendments: Changes within 24 hours of purchase by reaching our customer service team. After this, amendments are reviewed case by case, depending on order status.

Combining orders: Yes — let us know via WhatsApp or email, and we'll consolidate. Delivery is arranged once all items are ready.

Yes — we can hold orders for up to 4 weeks at no charge. Extensions beyond that are considered case by case. See our Delivery policy for storage details.

We deliver Monday to Saturday, 9am to 6pm. Orders above $120 ship free within Singapore.

For lead times, staircase fees, redelivery, storage, and overseas orders, see our Delivery policy.

Reach us within 48 hours of delivery with your order number and clear photos or videos. For full details, see our Returns & Exchanges policy.

Change-of-mind returns and exchanges are accepted within 30 days of delivery, subject to conditions. Customised and pre-order items are non-refundable and non-exchangeable. Full details on our Returns & Exchanges page.